Terms and Conditions

1. GENERAL
   1. In these Terms and Conditions the following expressions shall have the following meanings:
      1. "Customer" shall mean you and all other persons who purchase the products under your Login.
      2. "Intellectual Property" shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registrable by any means, and the right to file an application for registration thereof.
      3. "Legal Notice and Disclaimer" shall mean the legal notice and disclaimer applicable to the go2study Delivers service.
      4. "Login" shall mean a Customer's personal password and access to go2study on line shopping service under that Customer's registration.
      5. "Personal Data & Privacy Statement" shall mean go2study's policy regarding personal data collected in connection with this site and go2study's policy regarding the privacy of Customers and visitors to the site.
      6. "Product/Products" shall mean any and all the products for sale on go2study on line shopping service website.
      7. "go2study" shall mean go2study Technologies Limited who is the seller of the products on the go2study on line shopping service.
      8. "go2study on line shopping service " shall mean this Internet site owned by go2study and the medium by which Products are offered for sale by go2study to the Customer.
   2. All the Products sold by go2study through this site are sold subject to these Terms and Conditions. By submitting your order for processing in the go2study on line shopping service you confirm and affirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your order is submitted for processing.
   3. These terms and conditions shall be read in conjunction with the Legal Notice and Disclaimer and the Personal Data & Privacy Statement and shall prevail over any other document purporting to have a contractual effect including any go2study policy.
   4. The Customer shall agree to complete the registration process according to go2study's requirements as stated on this site. The Customer shall provide go2study with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, billing address, telephone and fax numbers and e-mail address.
   5. If the Customer shall elect to pay by credit card, the Customer shall provide go2study with an accurate and complete credit card number and its expiration date and shall represent and warrant to go2study that his use of the credit card whose details have been supplied, is authorized and legal. go2study has the absolute discretion to refuse the registration of a potential customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever.
   6. The Customer will be liable for every order made under his Login and agrees to indemnify go2study for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information including his credit card information. The Customer shall be responsible for notifying his bank of any changes to his billing address or other information or loss, theft or unauthorized use of his credit card.
   7. Only orders of a minimum value of HK$150 shall be fulfilled by go2study. go2study shall make every effort to fulfill orders placed.
   8. Notwithstanding the provisions of clause 1.7, go2study reserves the right to decline any order it may, in its opinion, consider unreliable upon having checked the payment details submitted for that particular order.
   9. Access to go2study on line shopping service site is gained through use of a personal password. go2study shall not be responsible for any offline password management and the Customer shall ensure that his password is kept strictly confidential to prevent unauthorized use. go2study shall use its best endeavors to prevent any unauthorized entry to the go2study on line shopping service site. However, go2study shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the go2study on line shopping service site.
2. PRICE
   1. go2study shall make every effort to ensure that the prices, details and sizes of Products detailed on the go2study on line shopping service site are correct but go2study reserves the right to vary the price and other details of the Products without notice.
   2. The prices advertised on the go2study on line shopping service site are for on line shopping service shopping only. Prices for some Products may differ from those charged at go2study shops. The price of certain Products, in particular fresh produce, is subject to daily fluctuation and is offered for guidance only.
   3. Not all Products sizes will correspond exactly to the description offered on line shopping service. go2study reserves the right to provide the nearest size of Product at the nearest price.
   4. Discrepancies between the on line shopping service bill and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. go2study reserves the right to adjust the final bill after the on line shopping service bill is presented to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.
   5. If the Customer requests a variation to the order which go2study accepts then the price payable for the order will be adjusted accordingly to reflect the variation and shall be recorded on the final bill presented to the Customer at the time of delivery.
   6. A delivery fee of HK$20 per floor shall be charged for deliveries to 3rd floor and above in buildings with no lift service. The delivery fee shall be waived for orders of HK$150 and above.
   7. go2study may from time to time set credit limits for individual Customers and go2study reserves the right to limit sales including the right to prohibit sales to re-sellers.
3. PAYMENT
   1. Payment for Products ordered through the go2study on line shopping service site can be made by credit card ( namely, AmEx, Visa, Master Card, Options Cards, go2study Card) and cash or cheque on delivery.
   2. go2study may change at any time the method by which payments for go2study on line shopping service orders may be effected and such changes may be notified to the Customer by e-mail, mailshots or by placing a notice to this effect on the go2study on line shopping service site.
4. DELIVERY
   1. go2study shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address (specified by the Customer on the registration form) within the time windows selected by the Customer but go2study shall not be liable for any delays in its delivery services, if the delay has been due to causes beyond the control of go2study.
   2. go2study will only effect delivery to Hong Kong Island, Kowloon and the New Territories of the Special Administrative Region of Hong Kong and some designated areas of the outlying islands. The delivery hours shall be between the hours of 9:00am to 10:00pm Monday to Sunday, except for some rural areas.
   3. No delivery services shall be available on the 1st, 2nd and 3rd day of Chinese New Year, or Christmas Day and Easter Monday and when typhoon signal No 8 or the black rainstorm signal is hoisted.
   4. No delivery shall be available to premises situated in buildings which have no legal unloading areas within 50 meters of the building.
   5. The Customer is to notify go2study immediately of a change to its delivery address.
   6. Save where the Customer has specifically instructed go2study to leave his delivery outside the door, all deliveries shall be signed off by the Customer and the driver of the go2study delivery van by entering their names and the time of delivery on the delivery form.
   7. If the delivery includes alcoholic drinks, tobacco products or any other items which may not be delivered to a minor, a person of 18 years of age or older with appropriate identification must be present to take delivery of the alcoholic drinks, tobacco products or other items. If in the case of such a delivery, no person of 18 years of age or older is present, delivery shall be attempted at another time and go2study reserves the right to charge the Customer an additional delivery fee.
   8. If payment for the order is to be made by cash or cheque on delivery, the Customer shall ensure that a person of a reasonable age who is authorized to receive and pay for the order is present at the specified time of delivery at the Customer's address to receive and pay for the order. If no such person is present, go2study shall attempt to make the delivery at another time but reserves the right to charge the Customer an extra delivery fee.
   9. go2study reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness.
5. VARIATION / CANCELLATION OF ORDER
   1. The Customer may vary or cancel the order up to the point in time that go2study has commenced processing the order and the Customer will not incur any cost in doing so.
   2. Subject to the Customer's consent, go2study may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
   3. If there is no prior consent from the customer for a substitution, no substitution shall be made.
6. PROPERTY RISK
   1. All risk in the Products shall pass to the Customer upon delivery to the Customer's delivery address but go2study shall retain title in the Products until such time as payment for the Products has been effected.
7. RETURNS OF PRODUCTS / REFUNDS
   1. Not all pictures of Products on this site will correspond exactly to Product description. In such cases the written description of the Product is the more accurate. The Customer shall not be entitled to return a Product simply because it does not correspond exactly to its on line shopping service picture.
   2. go2study shall use its best efforts to ensure that orders are correctly fulfilled and shall deal with any discrepancies in the following manner, provided they are reported either by e-mail at operation@go2study.net within 7 days of delivery of the Products:
      1. if any Product proves to have been delivered in a damaged condition, or if the Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, go2study shall either refund to the Customer the value of that Product, or replace the Product.
      2. if any Product which was not included in the Customer's order is delivered to the Customer by mistake, go2study Delivers reserves the right to collect the wrong Product.
      3. if the Customer has been charged for a Product which has not been delivered, go2study shall refund to the Customer the value of that Product as originally charged to the Customer.
      4. If a Customer is charged more than the value of a Product, go2study shall refund to the Customer the difference.
   3. Refunds shall be credited, at the Customer's option, to the Customer's credit card account as supplied in the registration form or in the form of cash.
   4. All replacements of Products shall be effected in the shortest time possible of the Customer requesting the replacement in accordance with Clause 7.2.
8. WARRANTIES
   1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.
   2. No agent or representative of go2study is authorized to make any warranties, representations or statements regarding the Products and go2study shall not in any way be bound by any such unauthorized warranties, representations or statements.
9. LIABILITY
   1. The liability of go2study whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of go2study's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.
   2. go2study shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall go2study be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.
   3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that go2study assumes no obligation or liability for any advice or information given with the Products and go2study shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.
10. SPECIAL PRODUCTS
    1. If the Customer's order includes any tobacco product then the Customer warrants that he/she is 16 years of age or over and legally entitled to purchase any tobacco product.
    2. If the Customer's order includes any liquor product the Customer warrants that he/she is not under the age of 18 years and is legally entitled to purchase any liquor product and that he/she is not under the influence of alcohol at the time of placing the order.
    3. The Customer shall ensure that no person or persons shall use his/her Login to purchase tobacco products or alcohol if that person or persons cannot satisfy Clauses 10.1 and 10.2.
11. INTELLECTUAL PROPERTY
    1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to go2study on line shopping service site shall at all times remain the property of go2study.
    2. go2study and other parties own the trade marks, logos and service marks displayed on this site and/or in connection with the Products and Customers and on line shopping service visitors are prohibited from using the same without the written permission of go2study or such other parties.
12. FORCE MAJEURE
    1. If the performance by go2study of its obligations under go2study on line shopping service site is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of go2study), go2study shall be excused from such performance to the extent of such prevention.
13. PERSONAL DATA AND PRIVACY ORDINANCE
    1. The Customer authorizes go2study to collect, retain and use personal information about the Customer for the following purposes:
       1. assessing the Customer's credit-worthiness;
       2. undertaking any dealings or transactions with the Customer and providing continuous services to the Customer;
       3. enforcing of any legal or other rights go2study may have against the Customer in any manner that go2study sees fit;
       4. making such disclosures as may in go2study's opinion be required for any of the above purposes;
       5. sending the Customer any advertising and/or promotional material;
       6. designing services for Customers;
       7. conducting research, such as research should determine which areas are not meeting go2study's Customers' needs;
       8. customising pages for Customers and putting together Customer shopping lists;
       9. notifying Customers of special offers or new Products;
       10. notifying Customer of up-dates to this site;
       11. performing statistical and analysis of Customers' behavior and characteristics in order to measure interest in and use of the various areas of the site and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners.
    2. The Customer further authorizes go2study to collect personal information about the Customer from the Customer or any other source available to go2study including but not limited to credit referral agencies, the Customer's bank (present and past) any other suppliers or products and services to the Customer and other persons or companies with whom the Customer will have been associated.
    3. The Customer is aware that in the event that sufficient personal information is not supplied, or is not satisfactory to go2study then his/her application for registration to go2study on line shopping service site may not be accepted.
    4. The Customer is aware that any personal information supplied by the Customer will be retained by go2study and will be accessible to go2study's employees and other persons or bodies corporate engaged by go2study for or in relation to any of the purposes listed in clause 13.1 above, or to third parties as stated in the Personal Data & Privacy Statement and the Customer authorizes go2study to disclose all or any part of any personal information provided by the Customer to such third parties.
    5. The Customer acknowledges that go2study shall retain all personal information supplied by the Customer and may continue to contact the Customer with marketing information even after the Customer's registration is cancelled.
    6. The Customer is aware of his rights under the Personal Data (Privacy) Ordinance to have access to personal information held by go2study and to request correction of the information and to be informed of action taken in response to any such request and/or request that there be attached to the information a statement which the Customer can supply to go2study relating to the fact that the Customer has requested a correction. The Customer agrees to pay to go2study the reasonable charges requested by go2study in relation to the time and attendances involved in complying with the Customer's request in this regard.
    7. Access or correction requests can be made by e-mailing the Personal Data Officer at operation@go2study.net or by sending the request in writing to the following address: L75 Peninsula Centre, 67 Mody Road, TST East, Kowloon, Hong Kong.
14. VARIATION OF TERMS AND CONDITIONS
    1. go2study reserves the right to amend these Terms and Conditions in its sole discretion. go2study may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and go2study shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
15. APPLICABLE LAW
    1. These Terms and Conditions shall be governed by the laws of the Hong Kong Special Administrative Region and the Customer and go2study agree to submit to the jurisdiction of the Hong Kong courts.

Customer Service Hotline:

Tel. (852) 2311 0689

Fax. (852) 2311 5520

Business Hours: 9:00a.m. to 6:00p.m.

                        Monday to Friday, excluding Public & Company Holidays.